FAQ's
Have you got a burning question?
Find some answers to our most asked questions below. If you need more specific answers, feel free to drop us a message or call!
Q: How do I start my enquiry?
A: Feel free to get in touch however you prefer. We are reachable by phone, messenger & Instagram or simply fill in our contact form at the bottom of the page!
Q: How does it work?
A: Your journey to an epic event will begin with a visit to our home where we have everything on display. Here you can choose the items you like and I can help you pull together items and themes.
If suitable, we can then visit your venue together to decide what would look best and to fine tune details. We will liaise the timings for set up and take down with your venue and send any relevant certificates for their files.
Finally, we will set up, you will have a fabulous day, then we take everything away.
Simple!
How much do you charge for consultations & venue visits?
We don't! These warm talks and planning sessions are essential for your perfect day.
Do you charge for travel expenses?
We are happy to travel the first 20 miles from DE14 is free. However, after this, we do charge £1 per mile.
How much is the deposit & when is the balance due?
Our holding deposit is £20 to secure the items you require. We then ask for the balance to be paid in full one week before the date of the event.
Do you have a minimum order?
Absolutely not, we cater for all events, big and small. We also offer hire of individual items. Get in touch to find out more.
Do you provide packages?
Yes! More information can be found on our Packages page!
For any other queries, please get in touch!